Needed: Coordinated Activities
Before Whizible™ -- Some organizations using geographically distributed resources struggle with response times. As the manager of a large support center says, “I don’t know at any given time how many requests were logged and how many of them are struggling for resolution. Many times, I don’t even know about a problem until customers complain about delays, most of which could have been avoided if I had reshuffled the priorities for some of the people who were working on not–so-critical requests.”
After Whizible™ -- Whizible for Initiatives can be the single system for holding all data about issues and initiatives. Discussion threads can be associated with each initiative. Any stakeholder can update his or her comments, suggestions and queries using discussion threads rather than through e-mails.