Needed: Capitalize on Opportunities for Improvement

Before Whizible™ -- ABC Corp., a leading financial services company, has become stagnant, and employee turnover has begun to rise. A year ago, their IT organization restructured the company's customer-facing processes to reduce the cost of handling forms. There are several kinds of customer requests IT didn't think through completely, so front-line employees are struggling to meet those requests, and each person handles them differently. They send e-mails about these problems to their supervisor, but the problems haven't improved much, and their frustration with the bureaucracy is rising.

After Whizible™ -- Using Whizible Initiatives to enable front-line employees to submit suggestions for process improvements, new products, new features and product change requests empowers them to influence the success of company operations where they are the expert. The home-page dashboard enables them to see at a glance the suggestions they and their coworkers have submitted.

Whizible Initiatives provides a structured method of analyzing the benefits and costs of initiatives across the enterprise and creates a broader base of support through the approval process. Product managers can specify the approval workflow process for each initiative, ensuring that the key people in the company will engage in appropriate examination and justification before it's prioritized relative to the other existing and new initiatives.

Example of an initiative approval process: