Needed: Sufficient Management Analysis Before Implementation Begins

Before Whizible™ -- A project or initiative is undertaken upon the promise that it will deliver anticipated benefits. James Barry started an insurance system upgrade on the promise that it would improve customer service. Halfway through the implementation, it became clear that the system upgrade was a white elephant because investments had been made but there was no way to establish whether customer service really improved and, if so, by how much. Too little management analysis upfront can lead to unexpected cost-benefit deficits.

After Whizible™ -- Whizible ensures that an ROI calculation will be completed for each initiative. This ensures that adequate upfront analysis is performed to ascertain how benefits will be measured and how each benefit will translate into increased throughput or reduced cost. This will be used in the future to benchmark the ROI from that initiative.