100% of the participating SPOCs found Whizible training relevant for their need and the role!
Whizible product training program is a part of Whizible quarterly customer success activity. Training is conducted by Whizible product experts to ensure that the Whizible single point of contact or SPOC at the customer organisation can learn and leverage the maximum from Whizible project portfolio management software.
This quarter, the training was conducted on January 21 and 22 at MCCIA, Pune by Whizible product experts from the customer support team, Jagdish and Amit.
We received a very good response from Whizible customers. SPOCs from SBI Life, SBI ITFO, Suntec, QBA, John Deere, EASI, Wurth IT, Attra/Mastercard, ICICI Bank, Upside Learning, Fujitsu, ESOP, participated in Whizible product training workshop.
Whizible always keen on ensuring customer success
Whizible, an integrated project portfolio management software has many features and functionalities, some of them are ready to use and the others customisable.
Customer training, while onboarding the customer and then at a regular interval, becomes an important activity for ensuring customer success.
Whizible support team designs the training content after analysing the role and need of all the customer representatives, to make the training relevant to them.
January 2020 training was conducted by Whizible product experts Jagdish and Amit and attended by representatives from twelve Whizible customers.
Whizible awarded “Whizible Champion” certificates to all the participants after the successful completion of the training program.
Whizible values customer feedback and uses it for improving future training programs
Whizible software facilitatespresenting a “single version of the truth” for improved decision making. Whizible has eight modules which are integrated to ensure there is no data leakage.
“What gets measured, gets improved” A famous quote by
Peter Drucker
We use the same philosophy for measuring the effectiveness of Whizible customer training programs. We have designed the Whizible training feedback form to gather participant inputs across eight parameters to measure the effectiveness of the training content, relevance to the participants, trainer quality, length of training, etc.
We are happy to share Whizible customer feedback on the product training program organised in Jan 2020.
Whizible customer support team appreciates valuable feedback and will modify their next training session to address the suggestions received from the Whizible Champions.
